Shipping Policy

Last Updated: August 19, 2026

We know the feeling—you’ve picked out your new favorite scent or the body cream of your dreams, and you’re ready to glow! We work hard to get your Sol de Janeiro treats to your doorstep as fast as the rhythm of Rio.

Here is everything you need to know about how your package travels to you.

1. Where We Ship

We currently spread the Brazilian joy across:

  • The United States: All 50 states and U.S. Territories.
  • International: We ship to a variety of global destinations! Shipping costs, delivery times, and available carriers will be calculated for you at checkout based on your specific location.

2. Shipping Options (US Domestic)

Whether you need your glow-up gear ASAP or are happy to wait, we’ve got options:

  • Standard Shipping:
    • Cost: Enjoy FREE Standard Shipping on all U.S. orders over $[Insert Amount]! Otherwise, a flat rate applies.
    • Delivery Time: Typically arrives in 3–7 business days.
  • Expedited Shipping:
    • Cost: Calculated at checkout based on your destination.
    • Delivery Time: Get your glow faster—usually 2–3 business days.
  • Overnight Shipping:
    • Cost: Calculated at checkout.
    • Delivery Time: Need it for the weekend? We’ve got you covered for next-business-day arrival (order before 12:00 PM EST).

3. Processing Times

Before your order heads out for its journey, our team needs a little time to pack up your sunshine:

  • Processing: Orders typically take 1–2 business days to prepare, pack, and hand off to our carriers.
  • High-Volume Periods: During major sales or holiday seasons, please allow for a few extra days for us to process your orders with the extra care they deserve.

4. Tracking Your Joy

As soon as your order leaves our warehouse, we’ll send you a shipping confirmation email with a tracking number.

  • Simply click the link in your email to watch your package make its way to you.
  • You can also view your order status at any time by logging into your account on our website.

5. Shipping Delays & Missing Packages

While we partner with reliable carriers, sometimes life (and weather!) gets in the way.

  • Tracking Says Delivered? Sometimes carriers mark a package as delivered a few hours early. Please check your porch, side entrance, or with your neighbors. If it’s still missing after 24 hours, contact us and we’ll help you track it down!
  • Wrong Address? We want to ensure your package finds you. If you realize your shipping address is incorrect, please email our Customer Care team as soon as possible. If the order has already left our warehouse, we may be unable to redirect it.

6. International Shipping Notes

For our international fans, please note that your package may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the recipient.

7. Need Help?

Whether you have a question about your tracking link or just want a recommendation to pair with your recent purchase, our team is always here to help you shine.

  • Email: support@soldejaneiro.com
  • Live Chat: Available on SoldeJaneiro.com
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